To maintain store integrity, the software can verify the contents of a store and identify corrupt files sometimes caused by disk corruptions. If a corrupt file is found, it is moved to the store Quarantined Items folder. A quarantined item is no longer available from the store, but if the data is available on primary storage, it will automatically be replaced (repaired) in the store during the next protection plan run. Each item listed in the Quarantined Items folder has either a red flag indicating that the item has not yet been repaired, or a green check indicating that the item has successfully been repaired. Items with green checks can be deleted safely from the Quarantined Items folder.


Note: Do not attempt to manually repair quarantined items. Instead, please contact Technical Support for assistance.


Verification can be accomplished in one of three ways, with the third option being a full verification of all links to content and data signature checks on every item in the store. Because this third option can take a long time to run it should only be used when disk corruption is suspected. In fact, it is not even offered as an option when creating a verification task.


When creating a Store Verify task you must choose one of these two options:


  • Check integrity of the latest restore point in each archive and verify data signature of new and changed files.


This option is the default. It will insure that the newest restore points have been recorded successfully. Content and links of the latest restore points are verified, insuring that your latest backups are recoverable.


  • Check integrity of all restore points in each archive and verify all links to content are valid.


Choose this option to check the entire store for missing content and bad links. Actual file content is not verified when using this option.


To create a store verify task, highlight the store in the Stores folder and then select the Create Store Task action. In the Create Store Task screen, choose Create Store Verify Task to open the Create Store Verify Task wizard. Enter a name that describes the purpose for this verify task. Click Next. Choose whether to verify the entire store contents or to perform random sample verification with each run of the task. Click Next. Configure a schedule for automatically running the task (optional). Click Next. Review the settings, then click Finish to create the task, enter a password for running the task and exit the Create Store Verify Task wizard.


You can manually run the task from the Archive Manager at any time by selecting the store in the Stores folder, then selecting the verify task in the center pane and selecting Run in the Actions pane.


To modify a store verify task, highlight the task and then select its Task Settings action. In addition to the two options described above is a third option:


  • Check integrity of all restore points in each archive, verify all links to content are valid, and verify data signature of all files (this can take a long time - use only if disk corruption is suspected).


As noted in the option text, this option can take a long time to run and should only be used if disk corruption is suspected.